Automating Orders and Optimizing Operations for Pastificio Casagrande

A traditional pasta maker's phone-and-paper ordering, replaced by an AI-powered system that saves time, cuts errors and delights customers.

2 months June 2025

80%

Faster Processing

95%

Improved Accuracy

€600/month

Cost Savings

+28%

Client Satisfaction

The admin panel & AI agent · demo data Live

Admin panel › Orders

Today's orders

Web orders only

TimeCustomerItemsTotalStatus

08:12Pizzeria Nonna LiaTagliatelle 10 kg · Gnocchi 6 kg€238Confirmed

07:48Bar CentraleRavioli 4 kg€92Confirmed

07:30Hotel MiramontiTagliatelle 8 kg · Ravioli 6 kg€266Scheduled

07:05Alimentari RossiGnocchi 12 kg€156Scheduled

Tomorrow's production

Tagliatelle

18 kg

Gnocchi

18 kg

Ravioli

10 kg

The Challenge: Manual Chaos

Every order taken by phone, pulling time away from production and customers.

Phone orders

Paper notes

Planning delays

No central data

Pasta makers

Waiting on handwritten orders

1.5 hours a day spent taking orders Errors from notes and verbal handovers Production planning always running late Orders, stock and customer history nowhere in one place

The Solution: AI-Powered Automation

A custom ordering website plus an AI agent that manages everything behind it.

1 · Order 2 · Process 3 · Report

Ordering website

Customers

Staff questions

AI management agent

Natural-language queries

Out

Database Integration

Orders, stock, customers

Email Automation

Confirmations, invoices

Smart Reporting

Production & sales

A restaurant orders 12 kg of tagliatelle online The agent logs it and emails a confirmation Tomorrow's production instructions, ready at 06:00

Custom Ordering Website

Photos & prices

Order tracking

Admin panel

Live statistics

AI Management Agent

Telegram queries

Gmail replies

Daily production

Sales analysis

Implementation Process

Data Structuring

Product data organized, procedures formalized for AI training

System Development

Ordering website and AI agent, wired to Telegram and Gmail

Training & Launch

Staff training and a smooth switch from manual to automated

Transformational Results

Quantifiable Benefits

80%

Faster Processing

From order to production

95%

Improved Accuracy

Human errors virtually eliminated

+28%

Client Satisfaction Increase

Better experience, more professional

€600

Monthly Savings

5–10%

Revenue Uplift from Enhanced UX

Automated Production

Daily instructions, no guesswork for pasta makers

Enhanced Communication

Professional automated emails to clients

Business Intelligence

Real-time insights for strategic decisions